Privacy Policy
Banksey Privacy Policy
Last updated: 8 July 2025
1. Introduction
Welcome to Banksey! Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and app (the “Services”). By using Banksey, you agree to the terms described here.
2. Information We Collect
a. Information You Provide
Account Information: Name, email address, and other sign-up details.
Financial Data: Bank account info, balances, and transactions retrieved securely through our integration with Plaid.
Communication Data: Messages, support inquiries, and feedback you share with us.
b. Information Collected Automatically
Usage Data: IP address, browser type, pages visited, and activity timestamps.
Device Info: Device model, OS, unique identifiers, and mobile network data.
Cookies & Trackers: We use cookies and similar tools to enhance your experience and collect behavioral data.
3. How We Use Your Information
To Provide the Service: Manage your account, process transactions, and deliver personalized financial insights.
To Communicate with You: Send updates, respond to support requests, and deliver important notifications.
To Improve Banksey: Analyze usage to enhance features and user experience.
To Ensure Security: Monitor for fraud, protect your account, and comply with legal obligations.
4. How We Use Plaid
Banksey uses Plaid to connect your financial accounts securely.
When you link a bank account, Plaid may access:
Account balances
Transaction history
Account types and institution names
You’re subject to Plaid’s own Privacy Policy when using this feature. Banksey never sees or stores your login credentials.
5. Sharing Your Information
We don’t sell your data. Here’s when sharing may occur:
With Service Providers: Trusted partners who support hosting, analytics, and communication tools.
With Plaid: To enable secure account linking, limited to necessary data.
Legal Requirements: If legally required, we may disclose your info to authorities.
Business Transfers: In case of merger, sale, or acquisition, your data may transfer under the same protection standards.
6. Data Security
We don’t sell your data. Here’s when sharing may occur:
With Service Providers: Trusted partners who support hosting, analytics, and communication tools.
With Plaid: To enable secure account linking, limited to necessary data.
Legal Requirements: If legally required, we may disclose your info to authorities.
Business Transfers: In case of merger, sale, or acquisition, your data may transfer under the same protection standards.
7. Your Rights & Choices
Access & Update: You can view or edit your data anytime in your account.
Data Export: Request a machine-readable copy of your data.
Deletion: Ask us to delete your data unless we’re legally required to keep it.
Communication Preferences: Unsubscribe from marketing emails, while still receiving essential account messages.
8. Data Retention
We retain your information only as long as necessary to fulfill our services or comply with legal requirements. Once no longer needed, your data is deleted or anonymized.
9. Children’s Privacy
Banksey is not intended for users under 18. We don’t knowingly collect data from minors. If we do, we’ll remove it promptly.
10. International Data Transfers
Your data may be stored or processed in countries outside your own, including the U.S. We ensure these transfers meet data protection laws and include safeguards.
11. Updates to This Policy
We may update this policy to reflect changes in our practices or laws. When we do, we’ll update the date and notify you if changes are material. Continued use means you accept the updates.
12. Contact Us
Questions or concerns? We're here to help. Contact Us
